We're Here to Help You Grow
Reach out to Progressive Finance Ltd. for any queries about our products, services, or account support. Our dedicated team is ready to assist you — anytime, anywhere.
50+
Branches
24/7
Support
<2h
Response Time
Call Us
+880 1700-000000
Head Office
Gulshan, Dhaka
Working Hours
Sun–Thu, 10AM–6PM
Get in Touch
Send Us a Message
Contact Information
Head Office
House 12, Road 7, Gulshan-1, Dhaka-1212, Bangladesh
Phone
+880 1700-000000
Hotline: +880 1700-000001
info@prominentfinanceltd.com
Website
www.prominentfinanceltd.com
Our Locations
Branch Network
Gulshan Branch
House 12, Road 7, Gulshan-1, Dhaka
+880 1700-000000
info@prominentfinanceltd.com
Motijheel Branch
Dilkusha C/A, Motijheel, Dhaka-1000
+880 1700-000001
info@prominentfinanceltd.com
Chattogram Branch
Agrabad C/A, Chattogram-4100
+880 1700-000002
info@prominentfinanceltd.com
Sylhet Branch
Zindabazar, Sylhet-3100
+880 1700-000003
info@prominentfinanceltd.com
Khulna Branch
KDA Avenue, Khulna-9100
+880 1700-000004
info@prominentfinanceltd.com
Rajshahi Branch
Shaheb Bazar, Rajshahi-6100
+880 1700-000005
info@prominentfinanceltd.com
Availability
Working Hours
Office Timings
Find Us
Head Office Location
Multiple Ways to Reach
Customer Support Channels
24/7 Hotline
Call our dedicated hotline for immediate assistance any time.
Live Chat
Chat with our support team through our website instantly.
Email Support
Send detailed queries and get responses within 24 hours.
Branch Visit
Meet our officers in person at any of our branch locations.
Quick Answers
Frequently Asked Questions
How can I open an account with PFL?
You can visit any of our branches with your NID, photograph, and required documents, or start the process online through our website.
What is the response time for email queries?
We respond to all email queries within 24 business hours. Urgent matters are addressed on priority.
How do I file a complaint?
Complaints can be filed via email at complaints@pfl.com.bd, through our hotline, or in person at any branch. All complaints are acknowledged within 48 hours.
Is customer support available on weekends?
Our branches are closed on Fridays and Saturdays, but our 24/7 hotline and email support remain available every day.
How can I check my loan or deposit status?
Contact your relationship officer, call our hotline, or visit the nearest branch with your account details for updated status information.